Error message: the paper loaded in the printer does not match the paper required for the print j

[StraughnTrout]

Also having the same issue.  We have a T830, with a 36" roll installed. On the workstation "HP DesignJet T830 MFP Properties" dialogue box, "Currently Loaded Paper" says "Roll: Plain Paper, 35.98 inches".

We are trying to print an Arch E (36"x48") sheet from AutoCAD, and the plotter shows above error and plots are mis-sized.

How do we tell the plotter that it is truely a 36" roll and not a 35.98" roll??

Frustrating when the plotter is "too smart".

[DH1411]

From the plotter screen: Settings>Print Settings>Media Mismatch Prompt. Set to Print Anyway.

[jasonmiamifl]

Go to your printer property >>>   print preference >>   custom >>    36" wide    49" high..      portrait mode.

also select print quality....   normal should be ok.

apply .....

before you print, go to print setting &  make sure  the right size is there ..... otherwise    click print setting >>  custom  >>> your 36x49 in portrait mode.

My steps were from Adobe Photoshop & your program might be different.

but basic should be similar which to custom to define

the media sizes for your prints accordingly & properly..  you will lose little for margins.