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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Also having the same issue.  We have a T830, with a 36" roll installed. On the workstation "HP DesignJet T830 MFP Properties" dialogue box, "Currently Loaded Paper" says "Roll: Plain Paper, 35.98 inches".

 

We are trying to print an Arch E (36"x48") sheet from AutoCAD, and the plotter shows above error and plots are mis-sized.

 

How do we tell the plotter that it is truely a 36" roll and not a 35.98" roll??

 

Frustrating when the plotter is "too smart".

2 REPLIES 2
HP Recommended

From the plotter screen: Settings>Print Settings>Media Mismatch Prompt. Set to Print Anyway.

HP Recommended

Go to your printer property >>>   print preference >>   custom >>    36" wide    49" high..      portrait mode.

 

also select print quality....   normal should be ok.

 

 

apply .....

 

before you print, go to print setting &  make sure  the right size is there ..... otherwise    click print setting >>  custom  >>> your 36x49 in portrait mode.

 

My steps were from Adobe Photoshop & your program might be different.

but basic should be similar which to custom to define

the media sizes for your prints accordingly & properly..  you will lose little for margins.

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