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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi, I have the same issue and have follow above steps without any luck. Can you forward the instruction to do teh semi-full reset for HP 7520

3 REPLIES 3
HP Recommended

 

@mcstout

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

As I understand the WPA passphrase is invalid or being rejected,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Have you attempted to follow any other steps listed on related HP Forums post? Click here if you haven't done it yet.

 

We at HP use the Semi-Full reset as the last resort considering it removes all personal data/preferences from the printer.

Hence I recommend you try these steps as well: Click here for the details.

 

If the issue persists, please reply back and I'll gladly send a private message with the sensitive information about the Semi-Full reset.

 

Keep me posted,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

HP Recommended

Hi I have completed the steps you recommended and no luck, the printer still will not recognise the WiFi password

HP Recommended

 

@mcstout

Thank you for replying,

I appreciate your time and your efforts,

 

As mentioned before, I have sent out a Private message with the details you need to reset the printer,
Check the icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post as this Private message box is not monitored.

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

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