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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 07:10 AM

HP Recommended
@K-Stater wrote:

I replaced the black ink cartridge on my HP Photosmart 6510 because the print was getting faded.  Now the black will not print.  I used an original HP replacement cartridge and inserted it according to specifications.  I ran a test page and all colors printed except the black so I ran a printhead clean to no avail.  I wet a paper towel and touched it to the ink and it is not dried up.  Help!

I have replaced black and colour cartridges in my Epson printer XP215 and the message on the screen says the printer does not recognise them.

 

Please suggest a solution.

1 REPLY 1

‎03-03-2017 08:49 AM

HP Recommended

This is an HP support forum.  For issues with an Epson printer you might try the Epson support pages.


Bob Headrick,  HP Expert

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