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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 02:03 PM

HP Recommended

I am using an ENVY 4520 HP printer with Windows 10 OS  I can copy but cannot print from the internet, as I get the message "printer not activated,  error message 41.  Help!!!!!

1 REPLY 1

‎05-18-2017 01:58 PM

HP Recommended

 

@Andy90

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you have an error 41 - "Need to activate printer" and you need assistance in resolving the same,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you followed the steps suggested on the same thread by another tech?

Did you check for any other HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

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