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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2016 07:39 AM - last edited on ‎02-20-2024 05:56 AM by

HP Recommended

Hi @John34,

 

Welcome to the HP Forums! 

 

I understand that you cannot install the updates for your HP 7640 printer, and I am happy to help! 

 

Please try the steps in this guide, Getting the Latest Firmware and Product Updates, and let me know the results! 

 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

 

Hope this guide helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
1 REPLY 1

‎04-21-2016 08:25 AM

HP Recommended

Thanks for the help. If I click on the thumbs up button or the solved button nothing happens. I don't understand why this happens, maybe you can help with this problem.

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