SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

[wrlindsay]

cannot set manual adress

keeps saying invalid input

[jhughey]

Don't throw away your printer.

Does this problem happen with USB/Enet/Wi-Fi, or is it only Wi-Fi?  When you say it stops printing, does it start back up later, or is it completely zapped and you cannot resume printing anything?   How do you get it working again?

If you know how to configure your printer, you might want to try this power-off/power-on:

Shut the printer off, then disconnect the power from the wall's AC outlet, then disconnect the power cord from the AC adapter.  After 10 minutes, disconnect the adapter power plug from the printer.  Wait about a half-hour, then reconnect everything in reverse order:  1. Adapter plug to printer.  2.  Power plug to adapter.  3.  Adapter cord to the wall outlet.  Make sure each connection is tight.  Also, make sure the plug-to-printer connection does not have anything pulling on the cord. 

[jlfreedo]

 Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain).

Not sure what you mean. I have a HP 7310xi all in one

[ahmedit]

Hi .  I have a HP LaserJet 200 Color M251 PCL6.  I connected this printer via USB cable.  This printer goes offline automatically, If i need to print, i have to unplug the cable and reconnect then it comes online.  I dont know what to do, its not network printer.. It really irritates.

Can anyone know this solution?

[Gemini02]

Hi ahmedit

I understand the printer keeps going offline and won't print until you disconnect the power on the printer and connect it again.

You can turn off the Sleep Delay to see if this is causing the issue.

Go to setup, system setup, energy settings, turn it off.

I have included a document for the printer going offline. Run the Print and Scan Doctor to fix common printing and scanning problems.

Windows 10: http://support.hp.com/us-en/document/c04249080

Windows 8: http://support.hp.com/us-en/document/c04249080

Windows 7: http://support.hp.com/us-en/document/c04249080

Windows Vista: http://support.hp.com/us-en/document/c04249080

Mac: http://support.hp.com/us-en/document/c04249334

If you need more assistance just let me know.

[soheyl]

Your solution for this sounds very logical but somehow it does not work on my HP Photosmart 5510 -

Any other thoughts mate?

KR

Soheyl

[Rainbow7000]

Hello soheyl,

I'm sorry to hear that the troubleshooting that you have tried so far, has not worked. I have researched the disconnecting problem some more for you and have found a troubleshooting guide that I suggest you follow. This guide is targeted for the printer not keeping it's wireless connection.

Printer Does Not Maintain Wireless Connection

I hope this helps you!

Regards,

[mewtoo]

why does it take so long for my photosmart b210 to print, sometimes up to an hour, and all of a sudden it won't scan.

Don't understand whats going on

[JoeTwoPointOh]

How does one go about unfollowing a useless thread on this forum? I'm still getting post after post about the HP 7520 going offline/disconnecting from network when this was fixed long ago.

What I want to know is why mine literally turns itself off/back on several times per day and uses the PHOTO BLACK ink up even if I only print text files in default black/white draft mode containing NO GRAPHICS?

[rolandoramos087]

Just wanted to say thak you. Your hard work paid off as I was able to reconect my printer using your suggestions.