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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Laser Jet Pro 200 color MFP M2
Microsoft Windows 10 (64-bit)

After a few day's in stand by (on/off switch blinking) the scanner MFP often shows only collored vertical stripes (see screenshot below)

By switching the MFP Off and On again the problem is solved  (for a few day's only.  : ((

Is there a patch ore solution for this problem ?

It happens in both operation modes:  in scanning/copying direct on the MFP and form PC over my LAN

 

ScreenHunter_01 Apr. 19 07.51.jpg

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Forums.

 

It does seem that if this is a consistent issue even afer switching off and on the printer, then the scanner has reached the end of the road 😞

 

 

If it's still under warranty, you can contact HP for support, else you can use it until it's totally stops working and then get a new printer?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thanks for your answer, 

 

After switching on and off the scanner is working normal for a few days.

 

I think it has something to do with  "waking up"  after some more day's in stand by.

 

It does not happen when  I keep on scanning .(so never on the same day) 

 

Reaching end of live time cannot be the issue  as the printer is working in a Home situation and the scanner is selden used ! 

 

 I keep it alway's powered on and it falls a sleep automatic ( the led in the powers switsch goes from continuous to blinking).  

 

I now  consider to switch it off  each night  when I used it during that day . Not really the idea for a Network printer that we can use from our smartphone's and I-pad's.   

 

 

 

 

 

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