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HP Recommended
HP Officejet 4632
Microsoft Windows 7 (64-bit)

The scanner out of 10-15 pages will Error at page 3-5 pages. 

 

I have it plugged in directly to wall.

I have cleaned the machine

And it says it is updated.

 

Your assistance would greatly be appreciated.

 

Thank you.

1 REPLY 1
HP Recommended

Hi @MarianAdair,

 

Welcome to the HP Suppor Forums!

 

I see that the scanner fails after a few pages have scanned on your HP Officejet 4630 Printer. I will certainly do my best to help you.

 

Here's a document I would recommend that you try, HP Printers - A Communication or Connection Error Displays When Scanning.

How is the printer connected? (USB/Wireless/Wireless direct

A weak wireless signal can cause this.

 

This document is for HP multifunction printers released prior to 2010 that use Mac computers or HP Solution Center software on Windows computers.
When you try to scan from the control panel or from the computer, one of the following communication or connection errors displays, and then the scan fails.
  • 'An error occurred while communicating with scanning device'
  • 'There is no computer connection'
  • 'No connection'
  • 'Computer not listed'
  • 'No imaging device detected'
  • 'Scanner not found'
  • 'Unable to communicate with scanner'
Select your operating system for steps to resolve the issue.

 

Scanning workarounds

Use these workarounds to scan if the solutions did not resolve the issue. Some workarounds might be unavailable depending on the printer and your connection type. Try one of the other workarounds if the first method you tried did not work.

Drakster
I work on behalf of HP

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