Server Connection Error 403.

[IPcoder123]

Can you please send me the instructions Kyle provided to do the reset. I have been asking for help.

[carmenk]

hi there, 

I have the same problem as everyone else with a 5520.
Can you please send me the reset instructions through email.

Thanks!

[CJS66]

Hi,

Until recently "scan to mail" was working perfect (e.g. to my iPad).  However, last week I bought a new notebook (Windows 8).  Since then my HP Photosmart 5520 is not working properly anymore : printing from notebook is OK, scan to notebook is OK (firewall problem solved), scan to mail is no longer working. 

I have tried several solutions mentioned in this forum like hard shut down of my printer, re-installing the "scan to  mail" app, ... but nothing is working.

Does anyone have an idea what the problem might be ?  But most of all, I am very much interested in hearing possible solutions for my problem.

Chris

[Anne-Marie_A]

Hi Kyle - me too please! Have a 6520 and same problem.

Thanks

Anne-Marie

[CHIPWJOHNSON]

Kyle can you forward the fix instruciton to me also.  I have a HP 5520 scanner.

[Kyle_W]

Steps have been sent.

Best of luck,

Kyle

[KyleandAmy]

Could you please email the instructions, we're having the same issues. Thanks

[oliwak]

Hi Kyle, I get the same 403 server error, have tried the tips given on other pages in the forum but nothing works, I cannot scan to email. I have a 5525. Could you please email me instructions for how to resolve? Thanks!

[thenn20]

I seem to have the same problem as many others.  I have followed instructions on previous posts and it looks like I need a complete reset of the printer/scanner.  Thanks

[DKLo]

Hi, 

Could you also please send the instructions to reset? Preferably to my email.

I have a HP Photosmart 5520 and a few nights ago it just started to not be able to scan to email, with the error 403 message showing up

Thanks,

Darren