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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-28-2013 11:10 AM

HP Recommended

I also have the same issue just started on my 5520. Please could you inbox the instruction to me? Thank you in advance.

‎10-28-2013 11:28 AM - last edited on ‎04-20-2016 10:00 AM by HP Administrator

HP Recommended

Hey All,

 

You could take a look at this document for some tips on wireless.

 

http://support.hp.com/us-en/document/c03250740

 

Wireless reset is located by clicking on the wrench, tools and then Restore Factory Defaults.  This will Clear everything out of the printer. You will have to setup everything again.

 

Thanks

 

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‎11-03-2013 06:09 AM

HP Recommended
I'm experiencing the same issue with my 5520. Please inbox me the instructions. Thanks

‎11-05-2013 03:43 PM - last edited on ‎04-20-2016 10:09 AM by HP Administrator

HP Recommended

Hey Icitaiwan,

 

Did you follow the previous posts instructions on this thread?

Could you let me know what happened when you print the Network Configuration page?

If you follow this link it will show you how.

 

http://support.hp.com/us-en/document/c03241222

 

You could also try going to the link provided and downloading the software for your printer and your Operating system.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5157536&lc=en&cc=us&dlc=en&lang=en&cc=us

 

Please let me know if you require further assistance but include you Operating System.

Thanks

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I work on behalf of HP

‎11-06-2013 11:42 AM

HP Recommended

I have a HP 6520.  Previously, I could scan to email and now it stopped working.  Please advise how to correct.

‎11-06-2013 11:51 AM

HP Recommended

Hey Forkner2,

 

I would be happy to assist with scan to email from your HP 6520. I do need to know what Operating System you are using.

 

Please let me know.

Thanks

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I work on behalf of HP

‎11-06-2013 11:53 AM

HP Recommended

Mac OS X 10.7.5

‎11-06-2013 12:34 PM

HP Recommended

Hi Forkner2,

 

Here is a link to download drivers and software for scanning with your Mac 10.7.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-106177-3&cc=us&dlc=en&lc=en...

 

Let me know.

 

Thanks

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I work on behalf of HP

‎11-06-2013 01:27 PM

HP Recommended

I already reinstalled the software prior to contacting you.  The problem still exist.

‎11-06-2013 02:19 PM

HP Recommended

Hi Forkner2,

 

What happens when you try to scan from the Front Panel.

On the printer's control panel, touch the Right Arrow, and then touch Scan.
Touch Email , and then touch Continue on the Scan to Email introduction screen.
Touch to enter your email address as the sender, and then touch Continue .

Let me know how this goes.

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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