Set up printer on computer

[windy954]

Where do I find the WP8PIN number so I can set up printer on my computer?

[greenturtle]

Hi,

Thanks for using the HP Forums.

What printer are you using?  

If your router and printer supports WPS, you can follow these steps:

To connect your wireless printer to your wireless router using WPS:

• Start the WPS pushbutton mode on your printer.
  For instructions on starting WPS on your printer, consult your printer's manual.
• Within 2 minutes, press the WPS button on your router.

For more info, refer to this link :

Hope that helps!

[windy954]

I have a HP Office Jet 3830 and a brand new computer.  Wireless is set up on my printer only I am having trouble getting my printer installed on the computer.  Can you help?

[greenturtle]

Hi @windy954

Thanks for the additional info.

The following resource will help you to download and install the software:

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Hope that helps!

[windy954]

In the control panel of my computer when I try to add printer it requests the WPS PIN.  Where do I find this information?  Also I do not know why I have "Fax - HP Office Jet 380 Series" listed under printers, but not the printer in the control panel.

[greenturtle]

Hi,

WPS Pin should be on the router.

Please select your printer (rather than the Fax) to be the Default printer.

Example as shown:

Hope that helps!

[windy954]

I do not have my printer listed, only the fax printer.  It is asking for the WPS PIN number to set up the printer.

[greenturtle]

Hi @windy954,

Have you successfully installed the FULL feature software?

Please check your router for the WPS pin.

Thanks.

[windy954]

Tried all the numbers on the back of my wifi and also the FPU number showing on the printer.  Nothing works.

[greenturtle]

Hi,

Can you try using the  Wireless Setup WIzard to connect your printer to the network?

This example should give you an idea how it's down:

HP Officejet Pro 8700, 6900 series Setup Wizard

(different printer but the approach is the same)

Thanks.