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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-09-2014 05:04 PM

HP Recommended

My printer won't print the documents in the queue.  It gives me a message that the spool area is full.  How do I fix this?

5 REPLIES 5

‎01-09-2014 07:22 PM

HP Recommended
Try reboot the computer first, if issue doesn't go away, manually clean the spool, what is the OS/version?
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‎01-09-2014 07:33 PM

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I read on the HP printer issues and troubleshooting that I should try unplugging the power source on the computer without shutting it down first and wait at least 15 seconds then plug it back in.  I did this and then several documents printed out and the message was gone!  

‎01-13-2014 11:05 AM

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ok, glad it works now, thanks for sharing the fix.
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‎01-14-2014 09:29 PM

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What do you mean: "manually clean the spool"? 

 

What is a 'spool' and where is it, if I have to clean it?

‎01-15-2014 02:08 PM

HP Recommended
Marck31, are you having similar issue? In computing, SPOOL is an acronym for Simultaneous Peripheral Operations On-Line - for example, printer spool. spool is full means either the printer is not taking the data or computer is not managing the data correctly. So usually you power cycle the printer, and reboot the computer if you have to, and if that doesn't help, using other tools or procedure to clean the spool. http://en.wikipedia.org/wiki/Spooling
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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