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Tutor
Posts: 9
Member Since: ‎05-18-2010
Message 1 of 18 (16,400 Views)

Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I've had no problems with my PSC 1315 until about a week ago.  I went to print something as I would usually and the "CheckPrint Cartridge" light starts flashing red and the "E" next to "Copies" comes on.  I have done every troubleshooting techniqueon the HP site and in the help files, even cleaning the cartridges, to no avail.  The black cartridge is only a few weeks old andwas fine til that day.  I have no clue what could have changed.  I really need my printer.  Can someone please help?

PhD Student
Posts: 747
Member Since: ‎04-30-2010
Message 2 of 18 (16,374 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

[ Edited ]

Hi,

 

I didn't see the exact error blinking light situation in this document, but it contains most of the blinking light scenarios.  You might look at the "Check Print Cartridge light is blinking" about half way down  in the document link below:

 

http://support.hp.com/us-en/document/c01578337

 

If those don't work, you might try leaving the printer in turned on status, then unplug from the power source (back of printer or wall), wait 60 seconds, plug the power back in (if printer doesn't turn on automatically, press power button to turn on).  This does a total reset of the printer and will cycle through the reset process.

Say Thanks by clicking the Kudos Thumbs Up + in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
Tutor
Posts: 9
Member Since: ‎05-18-2010
Message 3 of 18 (16,208 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I tried your suggestion to no avail! I SO badly need this printer to work and I SIMPLY cannot afford a new one. :smileysad:

Please help!

:womansad:

Student
Posts: 1
Member Since: ‎08-03-2011
Message 4 of 18 (15,168 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I tried your solutions.

my computer has been doing this for about a month and I might have to scrap it.

when I tried running the "fix", I got an error msg saying that my printer was not connected to the computer. I tried another USB port with nothing changing.

I will try ANY suggestions because at this point I don't think I can make it worse.

Thanks

Top Student
Posts: 5
Member Since: ‎08-31-2011
Message 5 of 18 (14,967 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I've got the same error message---I have tried everything, no luck.

 

any help out there?

Student
Posts: 1
Member Since: ‎01-29-2012
Message 6 of 18 (13,783 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

Has anyone figured this out?  I'm having the same problem and none of the suggestions have worked for me.  Help!

Honor Student
Posts: 2
Member Since: ‎08-06-2012
Message 7 of 18 (12,571 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I also have this exact same problem on my psc 1315v. I've tried the suggestions mentioned on the hp web site and tried the Scan Dr, which said there was nothing wrong with my printer.  Would LOVE to find a solution, as I can't print anything.

 

B.

Student
Posts: 1
Member Since: ‎06-01-2013
Message 8 of 18 (10,665 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

Hi out there!

 

I have the same problem with me PSC 1315 xi.

This is very frustrating because I just purchase

new set of cartridges and this problem rmain!

 

Based on the fact that now I m noticing on this

Blog that allot of people are having the same

problem. I am wondering if there is some kind

RECALL (CLAIM) by HP this printer model,

because it seams that there is no solution to

this Stressful and frustrating PROBLEM!

Distinguished Professor
Posts: 3,397
Member Since: ‎02-15-2013
Message 9 of 18 (10,632 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I will gladly do my best to help you get printing again.  If you see the error "Print Cartridge Problem" try this:

1.  Take out all of the ink.

2.  Unplug the printer from the back while it is still on.

3.  While it is unplugged, clean the electrical contacts on the ink cartridges and their conjoining electrical contact within the printer. I prefer to use a soft lint-free cloth for this step.  Also, inspect the cartridges and their place-holder in the printer for defects (clogged ink, broken parts, etc).

4.  Plug the printer back in and wait for it to completely boot up or to prompt to insert the ink.

5.  Put the ink back in it one at a time and try to print a test page.

 

Let me know if this works for you.  


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
Honor Student
Posts: 2
Member Since: ‎06-05-2013
Message 10 of 18 (10,619 Views)

Re: Sudden Print Cartridge Error For PSC 1315 Unsolvable!

My 1315 just started this problem this morning. Tried unplugging and cleaning but after reboot the same thing happens. The "E" flashes along with the "Check Print Cartridge" light flashing. Any other suggestions?

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