The HP Community is here for you.
06-08-2010 03:08 PM
I've had no problems with my PSC 1315 until about a week ago. I went to print something as I would usually and the "CheckPrint Cartridge" light starts flashing red and the "E" next to "Copies" comes on. I have done every troubleshooting techniqueon the HP site and in the help files, even cleaning the cartridges, to no avail. The black cartridge is only a few weeks old andwas fine til that day. I have no clue what could have changed. I really need my printer. Can someone please help?
06-11-2010 10:50 AM - last edited on 04-18-2016 11:40 AM by OscarFuentes
I didn't see the exact error blinking light situation in this document, but it contains most of the blinking light scenarios. You might look at the "Check Print Cartridge light is blinking" about half way down in the document link below:
If those don't work, you might try leaving the printer in turned on status, then unplug from the power source (back of printer or wall), wait 60 seconds, plug the power back in (if printer doesn't turn on automatically, press power button to turn on). This does a total reset of the printer and will cycle through the reset process.
08-03-2011 06:50 PM
I tried your solutions.
my computer has been doing this for about a month and I might have to scrap it.
when I tried running the "fix", I got an error msg saying that my printer was not connected to the computer. I tried another USB port with nothing changing.
I will try ANY suggestions because at this point I don't think I can make it worse.
08-06-2012 02:08 PM
I also have this exact same problem on my psc 1315v. I've tried the suggestions mentioned on the hp web site and tried the Scan Dr, which said there was nothing wrong with my printer. Would LOVE to find a solution, as I can't print anything.
06-01-2013 07:16 AM
Hi out there!
I have the same problem with me PSC 1315 xi.
This is very frustrating because I just purchase
new set of cartridges and this problem rmain!
Based on the fact that now I m noticing on this
Blog that allot of people are having the same
problem. I am wondering if there is some kind
RECALL (CLAIM) by HP this printer model,
because it seams that there is no solution to
this Stressful and frustrating PROBLEM!
06-04-2013 02:06 PM
I will gladly do my best to help you get printing again. If you see the error "Print Cartridge Problem" try this:
1. Take out all of the ink.
2. Unplug the printer from the back while it is still on.
3. While it is unplugged, clean the electrical contacts on the ink cartridges and their conjoining electrical contact within the printer. I prefer to use a soft lint-free cloth for this step. Also, inspect the cartridges and their place-holder in the printer for defects (clogged ink, broken parts, etc).
4. Plug the printer back in and wait for it to completely boot up or to prompt to insert the ink.
5. Put the ink back in it one at a time and try to print a test page.
Let me know if this works for you.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
06-05-2013 06:48 AM
My 1315 just started this problem this morning. Tried unplugging and cleaning but after reboot the same thing happens. The "E" flashes along with the "Check Print Cartridge" light flashing. Any other suggestions?