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‎03-14-2017 06:51 AM

HP Recommended
Product: HP ENVOY 4500
Operating System: Microsoft Windows 10 (64-bit)

I am trying to print 4x6 and 5x7 photos on my hp printer. I have install the photo paper and the printer is not printing the pictures. I a not sure what I am doing wrong. Any help will do. Thank you in advance.

1 REPLY 1

‎03-14-2017 02:04 PM

HP Recommended

@EmpressMo45

 

References

 

  • Printer Website Support Driver Page:

HP ENVY 4500 e-All-in-One Printer

 

  • Printer Website Support Homepage - How-to, Troubleshooting, and other valuable information:

HP ENVY 4500 e-All-in-One Printer Homepage

Example from the How-to Section:

Printing Photos (Windows)

 

  • Printer Software:

HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers

 

  • Printer Firmware:

HP ENVY 4500 e-All-in-One Printer series Firmware Update

 

NOTES about Firmware:  

  1. Printer firmware should only be installed after the Full Feature Sofware
  2. READ the full instructions before deciding to install the firmware

 

  • Manual

User Guide > Chapter 3, Page 14

 

 

Preparation

 

 

  • If you have not done so, download and install the Full Feature Software for the printer.

 

  • The User Guide provides the basic setup to load the paper and use the printer software.

 

Load the paper as instructed -- please load at least 4-5 sheets of paper face down in the tray (print side down).  

 

Do not overfill the tray (too many sheets is as bad as too few).  The tray provides a guide that shows the maximum fill line.

 

Read more about how your printer works in other sections of the User Guide.

 

 

Print

 

  • If you like, download and install this easy-to-use photo printing program:

       HP Photo Creations 

 

 

HP Photo Creations help you print your photos by removing some of the guesswork and guiding you through the steps needed to print your photo.

 

Photo Creations provides support by a knowledgable staff during normal business hours.  The website provides how-to tips and helpful videos.

 

 

Dragon document provides examples of various printing programs and methods.

 

Dragon Document - Help, Suggestions, and Examples:

Print - Programs_and_Methods

 

Sections – various, including:

  • Preparation and Reference
  • HP Photo Creations for Windows and Mac
  • Printing with Paint
  • Printing Photos with Windows Photo Viewer for Windows

 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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