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‎04-30-2016 12:26 PM

HP Recommended

It's 2016 now and in case someone still needs an answer to this...here's how I was able to make it work.

The scanner was doing scan from glass instead of scanning the negatives...and mainly because that's what I was doing before switching to scan negatives. I was able to make it work by turning off the scanner and turning it back on and scan for negatives... good old power off/on solution. Hope this helped. 

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