This is a new printer connected with USB to an IMac computer. After the 'printer not connected' message is delivered on requesting a print job to be completed and the page with a G is printed, re-connection has be achieved by turning the printer off and then on again. Sometimes the power has to be disconnected from the printer to turn it off. I have a mounting pile of blank pages with a single "G" printed on them!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution”as it will help several others with the same issue to get it resolved without hassles.
The_Fossette I am an HP Employee
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