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- WPS PIN for my Direct=70 HP ENVY 7640

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04-23-2015 04:58 PM
I'm attempting to add my HP ENVY 7640 printer to my new Sattelite laptop and the laptop is requesting a "WPS PIN" for the printer. I enter the WPA2 password from the printer but the laptop won't accept it. Am I missing something here? I've tried to get the printer to communicate with my iPhone5s using the WPA2 password as well with no success. I'm using Windows 8 on the laptop with the latest updates and also have the latest updates on the iPhone5s. Please help! Thank you.
04-23-2015 05:54 PM
@EddieG3 wrote:I'm attempting to add my HP ENVY 7640 printer to my new Sattelite laptop and the laptop is requesting a "WPS PIN" for the printer. I enter the WPA2 password from the printer but the laptop won't accept it. Am I missing something here? I've tried to get the printer to communicate with my iPhone5s using the WPA2 password as well with no success. I'm using Windows 8 on the laptop with the latest updates and also have the latest updates on the iPhone5s. Please help! Thank you.
Well something does not make sense here. You don't add a printer via WPS to a computer. The WPS pin is in the router which you make no mention of. Time to start all over and follow the manuals instructions exactly to connect your printer to your routers network. Follow the manual to connect to your router following the Infrastructure method, not WPS.
10-26-2015 01:07 PM
Not so. I got the same message installing my printer on a computer on my network running Windows 10. Additionally, the manual refers to a Wi-Fi Direct Password, not a WPS PIN, but gives the user no clue where or how to find the Wi-Fi Direct Password or WPS PIN.
11-27-2015 11:07 AM
I get the same message when I try to install the HP ENVY 7640 It says" Enter the WPS PIN for your printer. You can find the WPS PIN on the ENVY 7640. I looked all over for it and cannot find it. I tried using the WPS PIN off the router and that won't work. Any other ideas?
Thanks!
07-07-2016 10:09 AM
Hi @Wandaking
Welcome to the HP Support Forums. As sabretooth04 mentioned, the WPS pin is found on your router not the printer.
Also, here is a link to the printers manual. http://h10032.www1.hp.com/ctg/Manual/c04426138
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07-18-2016 06:41 PM
I hooked up the printer USB to one maching and the other I want to do wireleslly. I've entered the wireless password to connect the printer to the router and then when I enter the router WPS pin# I get the "That didn't work" failed message and try again, and again, and again.
Tryint to connect wo Windows 10 Toshiba Satellite Laptop.
Any thougts?
07-20-2016 07:15 AM
You shouldn't have to enter both a network password and WPS pin. It should be one or the other.
Are the steps you are doing the same as those in step 5 of this document?
HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer - First Time Printer Setup
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