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- HP Community
- Archived Topics
- Printers Archive
- Warranty on HP Products bought from Amazon, flipkart etc

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07-12-2014 11:28 AM
I have placed order for HP ink advantage HP 1515 print, scan, copy printer from Amazon India seller Infiniti (croma). I want to know whether I will get HP warranty and services. The local dealer is stating that HP does not provide any warranty on products purchased form online ecommerce websites such as ebay, amazon, flipkart etc. Is it true?
Regards,
Kumar
07-14-2014 03:59 PM
Hi Kumar, and welcome to the HP Forums.
I see you are looking into your possible warranty status. When you printer arrives, you can use the link below to verify your warranty status:
You can also contact HP directly for more information. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
08-30-2015 07:56 AM
Hii,
My local service centre is refusing to consider my products warranty status since i have bought it from flipkart (online shopping). Though my product is being shown under warranty on the HP warranty check. What should i do ?
08-31-2015 11:00 AM
Hi @MdAdil,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
