WebJet cannot start: "An unexpected error has been encountered. The Client will be closed.

[dEschus]

trying to run wja 10.3.90613 (10.3 SR4)

"An unexpected error has been encountered. The Client will be closed"

Solution to delete 2.0 Folder did not help (C:\Users\%username%\AppData\Local\Apps\2.0 )

Alls components under diagnostics are running on the server (http://winxp:8000/diagnostics/p.htm)

http://winxp:8000/wja?debug -> gives me an error see attach below

Any idea ?

[ravi_nag]

Have you upgraded this from SR3 to SR4? When did you get this crash, I mean while opening WebJet client?

[dEschus]

yes i upgraded from SR3 to SR4, but also in SR3 there was the same error.

It crash when WebJet windows appears , not in the load action.

[dEschus]

probably there was a problem due to UAC, which was turned off. I could not switch it on. So i reinstalled Win7.

[ravi_nag]

Is WJA working now upgrading from SR3 to SR4?

[dEschus]

no

[DrkSchmid]

I've has this issue before. Reinstall or upgrade your .NETFamework. This should fix the problem.

[AshokVardhan]

Can you provide the ITL file which will be located in the below path...
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Hewlett-Packard\HPWebJetadmin\WjaService\tracing

Provide the latest file as per date...

[SnowSpott]

My solution on the problem was, the "kb318956" problem.

http://support.microsoft.com/kb/318956

Rellay hilarius that it was a "microsoft problem" and not a HP problem.
(do to the faulty firmware on those pesky CM4540 MFP*, printers we have)

*They never return from sleep mode...

[gharibe1]

here is what I get. I have tired deleting the 2.0 but that didn't help.