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‎08-14-2021 08:47 PM - edited ‎08-14-2021 08:54 PM

HP Recommended
Product: Envy 6020
Operating System: macOS 11.0 Big Sur

I noticed that I could not print 2-sided remotely despite i set it (see screenshot) thru HP Smart.
I goggled and noticed the HP Smart portal does not have this eprint preference for user to change the setting.

 

I could print remotely, just that it will print 1-sided. 

 

49DA53C1-963D-472A-B1A0-88FD89F4214E.jpeg

 

C96CB72F-692C-4A19-B4BC-6B6CCC7777A6.jpeg

 

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