-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Wireless IP Address Issue NOT APPLICABLE

Create an account on the HP Community to personalize your profile and ask a question

02-10-2015 07:21 PM
I'm only listing the complications I see, feel free to ask for more info. I've been thru the troubleshooters, reset everything, the printer was manually added and continually shows up in the Allowed MAC List. Even hearing that someone else had this issue would be a relief as I've seen nothing indicating past the connectivity fail issue.
The wireless test page results as follows:
DIAGNOSTIC RESULTS
>Connectitivity
--Connected Not Run
>Settings
--No Filtering Fail
--Channel Not Run
CURRENT CONFIGURATION
--IP Address Not applicable
--Configuration Source Not applicable
Solved! Go to Solution.
Accepted Solutions
02-13-2015
07:23 AM
- last edited on
03-14-2017
02:34 PM
by
OscarFuentes
Hi @mlamkin,
Welcome to the HP Forums!
I understand that you are having some trouble with connecting your HP Deskjet 3051a J611 Series printer. I am happy to help!
For further assistance, I will need some additional information:
- If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
- If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor.
Also, I would recommend this website, HP Wireless Printing Center - Troubleshooting Issues.
Thank you for posting!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
02-13-2015
07:23 AM
- last edited on
03-14-2017
02:34 PM
by
OscarFuentes
Hi @mlamkin,
Welcome to the HP Forums!
I understand that you are having some trouble with connecting your HP Deskjet 3051a J611 Series printer. I am happy to help!
For further assistance, I will need some additional information:
- If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
- If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor.
Also, I would recommend this website, HP Wireless Printing Center - Troubleshooting Issues.
Thank you for posting!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
02-18-2015 06:51 PM
The DHCP connection is what worked but all the settings were already set as they needed to be. All that changed is it sat next to the modem for a couple days with the power supply connected while I waited for the next opportunity to mess with it. HP Wireless Printing Center - Troubleshooting Issues just took me to the settings where it listed the IP address and from that page I was able to print a successful wireless test page with no USB cable.
The doctor program then just needed to reinstall with wireless software. No other issues as long as I use their program. Don't type in the printer IP address because that had its own list of issues.
