Yellow ink not printing on test pages but says 91% capacity

[Gill2minster]

Yellow was printing on my document and then stopped. No warning light to say ink had run out. Test pages say all is well but no yellow is on the pages. I have changed ink cartridge. Any ideas?

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[Dvortex · Accepted solution]

Hello, @Gill2minster – Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums! I’d like to help with the printer issue!

I do understand that you are having trouble printing in yellow. I did find a wonderful document to help you fix this issue.

Please follow the steps listed here to try and fix this issue: https://support.hp.com/us-en/document/ish_4513539-4042442-16

You need to open the HP Solution Center to get the printer tool box.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Gill2minster]

I started by re printing the test page on HP scan doctor and luckily it printed the yellow which it wasn't doing before. Not sure why that happened as I did all the usual stuff with no joy. I had to print 85x4 double sided copies and that didn't clear it on the day.  I have now printed a copy of the document and the yellow seems to be working properly now. I will clean the print head anyway. Thank you for your advice.

[Dvortex]

Hello, @Gill2minster

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂