I've tried all kinds of things and I'm having zero luck, let me know if you have any suggestions. Here's a list of what I've done: BRAND NEW printheads New Ink Cartridges Siphoned ink to remove any possible air bubbles Cleaned Printheads Cleaned contacts on carriage printhead slots Aligned Printheads Printed different images from different software Printed from different USB ports When the printheads are inserted it will print a diagnostic image of every solid color and they are all present INCLUDING CYAN BLUE. However any time I attempt to print any file blue is not printing. Suggestions?
What about the internal Demo Prints? Is Cyan showing up with them?
If not, then you know it is definitely a printer issue. You might have to switch out the complete ink tube assy.
If so, then you might have to reload the print Driver or in the Driver, under the colour tab, you can switch to different ISS standard profiles or switch from Printer controlled colour to Application controlled colour.
I really don't have any other suggestions on this, sory.