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BillyBobGoat
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Zeen Battery Exploded

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HP Photosmart eStation

So the battery on the Zeen tablet exploded and has detroyed the tablet but has also broke the housing on the printer. Printer is now unusable.

 

20170218_122245.jpg

 

 

 

Looks like I am not the only one. What is HP doing for everyone on this issue?

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kevin-t
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Message 2 of 2
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@BillyBobGoat

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.


I work on behalf of HP
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