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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-30-2015 02:14 PM

HP Recommended

I can't get my printer to print barcodes that are e-mailed.The printer leaves that part of the page blank. A gift card was e-mailed to me .All the writing on the page printed but the picture of the card was left blank when I printed it.The print preview revealed everything but when I printed it, it left that part  of the page blank. Does anybody know why this happens?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-03-2015 08:37 AM

HP Recommended

Hi @phillipsortino,

 

Welcome to the HP Support Forums! I see that you are having issues printing the barcodes from a email. I would like to help you resolve this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos. :generic:

You could save the file as a PDF and print the document as a image from Adobe.

From Advanced printer settings, check Print as Image.

 

printasimagewindows.png

You may have to install the barcode fonts. Here is the link for the Free Barcode Font - Code 39.

 

If there is anything else I can help you with, just let me know. Thank you.

 

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

4 REPLIES 4

‎11-03-2015 08:37 AM

HP Recommended

Hi @phillipsortino,

 

Welcome to the HP Support Forums! I see that you are having issues printing the barcodes from a email. I would like to help you resolve this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos. :generic:

You could save the file as a PDF and print the document as a image from Adobe.

From Advanced printer settings, check Print as Image.

 

printasimagewindows.png

You may have to install the barcode fonts. Here is the link for the Free Barcode Font - Code 39.

 

If there is anything else I can help you with, just let me know. Thank you.

 

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

‎11-04-2015 06:06 AM

HP Recommended

Thank you for your help. I will try this the next time I have to print from an e-mail. I'm also wondering if it has something to do with me printing from my laptop that has a wireless  network connection. Again I would like to thank you  for your time and help regarding this matter. P.S I hit the thumbs up button . I hope it registered

‎11-07-2015 12:29 PM - edited ‎11-07-2015 12:30 PM

HP Recommended

I had the same issue with Windows 10 Edge browser and color laser.  Worked OK with Firefox.  Edge strips off borders, etc. so must be stripping off the barcode.  /Dan

‎03-06-2016 02:41 AM

HP Recommended

I was wondering if you were able to get the printer to print Labels with barcodes - when i print from my tablet i have to save label as an image in Gallery & then create a document by inserting the label & saving as a document Then printing it which is a pain in the BLANK!  I have the eprint app saved on my tablet & I dont see an option to change settings  

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