Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Just bought this all in one printer and cannot scan with the document feeder...only from the glass top. I can, however, copy from the document feeder. help!!!
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you cannot scan from document feeder, however, you can copy,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you run the print and scan doctor to identify the issue?
Did you check for any other HP Forum posts to help resolve your concern?
If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.
If the issue persists, please run the HP Print and Scan doctor: Click here to identify the issue and resolve it.
Keep me posted for further assistance 😉
Riddle_Decipher I am an HP Employee
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