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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I REALLY appreciate your patience , but I dont get either of those screens when I go to scan 

HP Recommended

Hello sheesh55

 

You're welcome. Sorry about the confusion.

 

In order to scan to email you need to setup a mail client on your machine. Windows Live Mail should be the default email client on Windows Vista and Windows 7.

 

For the easiest time with Scan to Email I suggest setting up your gmail account info first inside the Windows Live Mail application. You can find this by using the search box in the start menu.

 

While Windows Live Mail opens up the first thing it usually asks for is a Live account Username and Password which you can easily skip by closing it. At that point you should see the interface that shows in the screenshot.

 

Once your account is added you can go back to the Scan to Email button which will look like a typical scan. After it finishes scanning and you press save and choose a file name, then it should open up Windows Live Mail and already be attached to an email. At this point you should be able to enter a destination, subject, and body and send it out.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
HP Recommended

Hello again

 It always opens up in Windows live mail ,I did add my gmail addy but its still sending from  Windows Mail.What I  am doing is sending the scan to my gmail address then forwarding it to the intended mail recipient.In the interests of meeting deadlines I will have to do it this way (for today at least) Thanks AGAIN for all your help 

HP Recommended

Hello sheesh55

 

So you have both a gmail and a Windows Live mail account? If so you need to set the gmail account to the default.

Set Default Account.png

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
HP Recommended

Ok that worked THANK YOU SOOOO MUCH !!   Case closed lol

HP Recommended

Hello sheesh55

 

Glad to hear it is now working!!! You are very welcome. :generic:

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
HP Recommended

How do I set up a default mail client?.  I have the Windows 7 with live mail. But I have tried to copy and send emails from a emaIL address and not able to, It tells me that I need to setup a default mail client.  The system also is telling me that my scan option is not set up.   HELP

HP Recommended

Hello Dee4help

 

The following screenshots should help you to assign Windows Live Mail as the default email client.

DefaultPrograms1

DefaultPrograms

 

As for the "Scan option is not setup" check out the following article. If you continue to have problems with this second question please include your printer.

No Scan Options

 

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
HP Recommended

Please walk me thru setting up email to scan...and prefer changing email address to a current AOL address

HP Recommended

Hello ann204

 

What printer are you using? Some printers use different software and handle scan to email differently. If you are using a Deskjet 3050A you can follow my How To: Scan to Email thread.

 

You can also watch this video from AOL on how to setup your AOL account through Windows Live Mail.

How to Set Up an Account in Windows Live Mail

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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