-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- changing or adding default email program so I can email a s...

Create an account on the HP Community to personalize your profile and ask a question

10-14-2013 02:20 PM
I am trying to scan to email When I try it now it uses Outlook as the default email. I want to change the default to gmail. I have a HP officejet 4620 and am running windows 7 premier home addition. The out look is very intermittent and unreliable. Please help.
10-14-2013 02:22 PM
I am trying to scan to email When I try it now it uses Outlook as the default email. I want to change the default to gmail. I have a HP officejet 4620 and am running windows 7 premier home addition. The out look is very intermittent and unreliable. Please help.
10-14-2013 02:49 PM
Thanks michpole. The difficulty you will run into is finding another Email client. Gmail itself is a web based email provider, and not an actual program (client). There are a few programs you can install, here is the Gmail support page in configuring email clients to use with Gmail.
https://support.google.com/mail/topic/3398031?hl=en&ref_topic=3396281
Once you find a replacement Email client, you can use this document to set it as the default client.
Here is a Microsoft article explaining how to set another email client as default:
http://windows.microsoft.com/en-ca/windows-vista/change-the-default-e-mail-program
If this becomes too complex, you can always just scan the document and save it as a file to your computer, and then attach it to a new email.
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
03-01-2015 10:53 AM
I have a gmail account which I use frequently. I have been trying to scan then email a document and get the message "this document is not associated with an email account. Go to default programs in control panel ..." I have no idea how to do this? Can anyone help please.
07-24-2015 06:49 PM
Thanks
10-31-2015 01:30 PM - edited 10-31-2015 01:32 PM
If you want to use Windows Live mail to handle your scanned files, look for it in Default programs and set it to be the default for all things it can do.
If you want Gmail to be the default, create the setting in Google chrome. Go to settings under that little three line icon at the top right of Chrome, and type handler in the Search field. Click content settings, then Manage Handlers and finally, in Protocol handlers, set the Site to mail.google.com and click Done.
- « Previous
- Next »
