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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 09:10 PM

HP Recommended
Product: HP Desk Jet 3632 All in One
Operating System: Microsoft Windows 10 (64-bit)

and removed it but this did not fix the problem. I have disconnected; restarted; run all the scans; and I continue to get the E4 error and paper jam error.

This printer is used for my job. I need it now.

 

1 REPLY 1

‎03-30-2017 10:46 AM

HP Recommended

Hey @scruffygurl

Thanks for reaching out. I would love to help you with this issue.

I understand you have some issues with your printer and it gives you an E4 Error message. Here is a document which will help you troubleshoot this issue.

Link: http://support.hp.com/us-en/product/HP-DeskJet-3630-All-in-One-Printer-series/7172306/model/7599657/...

Let me know if you have tried these steps.

MathewT
I am an HP Employee 

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