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‎03-30-2017 02:11 PM - last edited on ‎03-30-2017 02:17 PM by Retired

HP Recommended

Hi, i have recently been given a printer from my mother in law, however it will not let me use my email address to use it & i cannot ask her the ad.dress she used on it as she is now away for six weeks

1 REPLY 1

‎03-31-2017 01:27 PM

HP Recommended

Hello@Firefly_68,

Welcome to the HP Forums!

I have read your post and understand that you need assistance in changing the email address on the printer. I will definitely help you.

I have found an HP article which ideally addresses the issue and helps you with the best possible solutions.

Please try the link below and let me know if that works.

http://support.hp.com/in-en/document/c02940150

Hope that fixes your issue. Let me know for more.

Resolv_S

I work for HP

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Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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