engine error HP LaserJet 100 color MFP M175 PCL6 wireless

[RandyD13]

After each print job I get the message on printer screen  "Engine error press [OK]"  It will print again only after pushing Ok button.  Is there a fix?  HP printers have not been that reliable, I 'm will not buy onother if this cannot be fixed.

[sabretooth04 · Accepted solution]

Totally reinstall the drivers from the HP web site and try again.

[RandyD13]

I am sorry to say it didn't work

 I should not let HP install automatic updates . . .  .  this stated after the last one  I will just limp along until my next printer

[GoofyGoofy]

I have the same problem "engine error" after each print job.

And reinstalling drivers doesn't help.

Any other way to solve this issue????

[Sunshyn2005]

Hi folks,

I would like to help with the "engine error" you're experiencing. I would like you to download the HP LaserJet Pro Series Firmware Update Utility. With this utility we can install a firmware update for the printer hardware. Please read all the steps below before clicking the above link. If you are using a mac operating system Click here instead.

Flash Firmware Update Notes:

• The Firmware Update Utility uses the USB connection to the printer.
• The HP LaserJet 100 color MFP M170 series print driver software must be installed prior to using this utility.
• The HP LaserJet 100 color MFP M170 series printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
• Depending on the processor speed of your pc, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the pc screen completes, this is normal.
• Once the update process has started, do not use your pc for any other activity until the process is complete.
• Do not power cycle the product or the pc until the firmware update process is complete

Steps to take :

1. Download the flash firmware updater file by clicking the appropriate  link above. (The first link is for Windows operating systems and the second is for Mac)

2. Turn the printer off and then back on to clear main printer memory. 

3. Double click on the file M170_colorMFP_Series_FW_Update-20111021.exe flash firmware update utility file. An HP firmware update window will open.

4. Select the appropriate HP M170 MFP series driver in the dialog window. If you assigned a different name to the HP M170 MFP, choose the name that represents the correct printer.

5. Click on ""Send Firmware"" when ready to proceed.

6. The progress bar will begin to move to the right indicating information being transferred.

7. DO NOT power cycle the product or the pc during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.

8. During the product flash firmware update, the display on the product control panel will display ""Printing Document- Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready"". Once the download is finished the printer will be in the Ready state.

9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.

10. The flash firmware update process is complete

Please let me know if this resolves the issue and/or if you would like further assistance.

Sunshyn2005

[caniov]

Downloaded latest firmware per instructions. Still get an engine error after every print job. This is not the first time that I have tried to fix this problem with a firmware update.

WHY CAN'T HP FIX THIS PROBLEM?

[steraji]

I am having the same problem.  I have also reinstalled the driver and updated the firmware.   I'm by no means an authority on printers, but to me "engine error" sounds like it's pointing to a hardware problem.

[ALBM]

I am sorry to say it didn't work any other idea's?

[Misay]

After recommending this machine to family & friends, I know that this problem exists with 3 of the 6 machines in the nearest area! Not possible to make the nw connection any more. Even IT-Specialist couldn't fix it.

So this not a problem "by accicent" anymore...  Perhaps something to do with the installed software-update ?

Appreciate any idea to fix the probs.