Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-18-2013 03:02 PM

HP Recommended

I bought this product because I needed a fax machine. I have tried everything, if the recipeint's number is not busy, I get a Error 322. I don't know what a error 322 is, I have looked everywhere, I  can't fix the problem because the error code is no where to be found. Help! 

2 REPLIES 2

‎11-18-2013 03:05 PM

HP Recommended

Ok, so now, I forgot to tell you that this is a Officejet 4620 that will not fax, because of the above error code of 322.

‎11-18-2013 03:51 PM - last edited on ‎04-20-2016 10:26 AM by HP Administrator

HP Recommended
that error says: "There was a communication error with the receiving fax machine due to poor telephone line conditions."
Here is a list of all fax error codes for y our reference: http://support.hp.com/us-en/document/buu02549
Are you using a regular phone/fax line or some type of VoIP/digital line? You need to contact your service provider for help to resolve such issues.
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.