error code 620192EE

[ysteb]

Error Code 620192EE

[Echo_Lake]

@ysteb

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  I understand you are receiving a "620192EE" error.

Try the below suggestions -

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check for any jams inside the printer and make sure the print carriage is moving freely.

Try the steps in the document -A 'Paper Jam' Error Displays If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[MrPool17]

Tried it... it doesn't help. This printer is only a month old! this shouldn't be happening