Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-30-2016 08:19 AM

HP Recommended
Product: laser jet pro CM1415fn color M

hi there recently my printer is making a lot of noise when printing and the printouts are faded on the left hand side of the page. Im also getting some ghosting in colour sections. The right side of the printout is perfectly clear. All the cartridges are full and it is plugged directly in to the wall. It is a laser Jet Pro CM1415fn color MFP.  The same thing happens when I copy. I have followed the instructions to calibrate 

 

1 REPLY 1

‎10-03-2016 06:57 AM

HP Recommended

Hi @hayley2, 

 

Thank you for joining the HP Forums! 

 

I understand that you are getting faded printing and hearing noises with your HP Laserjet pro CM1415fn color printer. I am happy to look into this for you!

 

Regarding the faded printing, please see this guide, Resolving Print Quality Issues. And, in regards to the noises, I would recommend going through this guide, A 'Paper Jam' Message Displays, and look for any signs of paper jams, as well as broken parts using a flashlight. 

 

If this does not resolve the issue, contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope to hear from you soon! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.