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‎12-23-2014 02:07 AM - last edited on ‎04-20-2016 04:22 PM by HP Administrator

HP Recommended
Operating System: Windows 7

Hello Guys,

 

the issue is with the Laserjet 1536dnf MFP I can't recover it at all it's stuck in Firmware corrupt ready 2 download

 

I have done step by step whatever was here :

 



http://support.hp.com/us-en/document/c03109721

 

 

I can see the display on printer which is showing downloading but after download complete it gives error FATAL ERROR 7

CALL SUPPORT

 

meaning I was not able to upgrade the corrupted firmware at all .

 

please tell me what to do to solve this ?

 

Forgot to mention still my printer has warranty HP experts please help me
 
 
 

Thanks

Abdullah

3 REPLIES 3

‎12-24-2014 09:00 AM - last edited on ‎03-13-2017 05:37 PM by HP Administrator

HP Recommended

Hi @Ayoubi,

 

Welcome to the HP Forums!

 

I understand that your HP Laserjet 1536dnf MFP can't be recovered at all that it is stuck in Firmware corrupt ready to download. I am sorry to hear this but happy to help!

 

Please try a hard reset, to do so, please see this post, How to perform a Hard Reset, by @Rich1. It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.

 

Afterwards, try the firmware update again. If the issue is still not resolved, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Hope this helps! Smiley Happy

RnRMusicMan
I work on behalf of HP

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‎12-24-2014 09:10 PM

HP Recommended

thanks for the reply, unfortunetly it didint work I searched a lot for hard reset and tried different ways but none of them worked. anyway thanks let me see what I can do .

‎12-26-2014 06:06 AM

HP Recommended

Hi Ayoubi,

 

Thank you for your response!

 

At this time I would recommend to please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Best regards! :generic:

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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