grinding noise when my HP LaserJet Pro 400 color MFP M475 calibrates

[donadriver]

When my HP LaserJet Pro 400 color MFP M475 recalibrates, I get a grinding or gear slipping noise.  Any idea how to fix it or what to look for?

[Ask-Me]

If you are using non-HP / recycled / refilled toner cartridges, then first step which I would suggest is to replace those cartridges with genuine HP toner cartridges.

[donadriver]

I am using genuine HP cartridges.  I DID choose to remove and reinstall all 4 cartridges, and I have not noticed the problem since ( but I have not heard it recalibrate either - it has been over 24 hours since I took the action).  Maybe that fixed it!

[donadriver]

As soon as I posted the reply, it recalibrated, with the same noise!  The problem is not fixed.  I recall having a paper jam a month or so ago.  Might that shed some light on the problem?

[Ask-Me · Accepted solution]

Noise issues are difficult to troubleshoot remotely and they could easily misguide even when we are close to the device.

Please do confirm if the noise is a grinding noise or squeky/humming noise.

As you have mentioned that it happens only while calibrating, hence I would suggest you to re-check & validate your toner cartridges.  One of the toner cartrdige may be defective and causing this issue.

If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.

[lasermast]

haha, isnt that bit hp-centric 

[lasermast]

some toner are causing it., in my experiences,  what i did was,

change toner one by one.. and do a calibrate each time you changed a color,

until you do not hear the squeaks

and then return the  bad toner to hp..