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- Re: how do i change the date and time stamp on a fax confirm...

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05-30-2016 03:25 PM - edited 05-30-2016 03:35 PM
How do i change the date and time stamp on a fax confirmation page for the office jet 4630?
Thanks
(Don't know if my Microsoft Windows 7 is 32 or 64 bit)
05-31-2016 10:13 AM - edited 05-31-2016 10:17 AM
Welcome to the HP Community @ifar,
I saw your post about changing the date and time on fax confirmations for your Officejet 4630, and wanted to reply with my own suggestion. I would say to change the time and date from the Setup Menu on the unit, which should default to the fax confirmations.
On the printer front panel, access the Setup Menu, Setup Menu (Continued), Preferences, Date and Time, and change the date/time here.
If you have any troubles, let me know and I will do my best to help.
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05-31-2016 06:44 PM
Hi,
Thank you for your assistance, however, the date and time were correct. Any other suggestions?
Rafi otherwise known by my screen name ifar
Your suggestion.
"I saw your post about changing the date and time on fax confirmations for your Officejet 4630, and wanted to reply with my own suggestion. I would say to change the time and date from the Setup Menu on the unit, which should default to the fax confirmations."
On the printer front panel, access the Setup Menu, Setup Menu (Continued), Preferences, Date and Time, and change the date/time here.
06-01-2016 07:18 AM
Thanks for getting back to me!
Is the time and date of the printer actually incorrect on the fax confirmation? Are you seeing two different times and dates?
Perhaps you can try updating the Firmware on the printer: Finding the Latest Firmware Updates for Your HP Printer
Also try a power reset, and make sure the printer is plugged in directly to a wall outlet.
Test out the fax again and let me know what happens!
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
06-02-2016 09:18 AM
Your suggestion
to change the time and date from the Setup Menu on the unit, which should default to the fax confirmations.
'On the printer front panel, access the Setup Menu, Setup Menu (Continued), Preferences, Date and Time, and change the date/time here."
On the printer panel I don't have a set up menu but rather I have preferences from which I choose Date and Time. The date and time were correct.
???Any other suggestions (office jet 4630)
Than ks
06-02-2016 09:29 AM
'm sorry I didn't find your last response till now as I didn't know how top navigate the web site. The time and date of the printer is correct and only incorrect on the fax confirmation. I am seeing 2 different times and dates. I will wait for a response and then I will try your suggestion of updating the Firmware on the printer: Finding the Latest Firmware Updates for Your HP Printer and also trying a power reset making sure the printer is plugged in directly to a wall outlet.
Thanks,
