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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 10:17 AM

HP Recommended
Product: hp inspiron
Operating System: Microsoft Windows 8.1 (64-bit)

 

 

i am not allowed to save my scan to my computer.....  i am not hooked up for wireless.. it worked for a year then just st opped w/o me changing a  thing.   Im in the second half of my life  that is if i live to be 100.. i need this help soon. 

    welll i guess i can forget this..  nearly 6 months now ive beent rying to get  help on this thing..... nothing works... it just wants to scan and print... i do not want to print  just scan to my downloads.. or documents or pictures   and now..

 

2 REPLIES 2

‎05-15-2017 10:18 AM

HP Recommended

its windows 10 64.....  

 

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‎05-16-2017 11:04 AM

HP Recommended

Hi @PA2-_,

 

Good Day. Thanks for posting your query in the HP community. I read the post regarding how to print and scan. It will be a pleasure to assist you here.

 

I would require more information regarding this.

  • The computer in question is an Inspiron which happens to be a Dell computer.
  • Do you have any HP products?
  • If you have an HP printer, please let me know the complete model# of the printer.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

 

Take care now and have a splendid week ahead.

DavidSMP
I am an HP Employee

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