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Hp laserjet m750
Microsoft Windows 7 (32-bit)

Hi,

I am facing problem when i try to print a scaned docuemt through my printer, it is not clear and it printing with missing lines and characters with dim colors. i really appreciate if someone can help me for this. thanks

 

Best Regards

2 REPLIES 2
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Hello @Saiftanoli 

 

Try the following 

 

update the Firmware on the printer http://support.hp.com/us-en/drivers 

 

Enter the model number and then the OS on the PC and download the firmware update 

 

If it is a network connection follow this http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03847902 

 

For USB connection you can try this 

 

You will need a usb flashdrive to get this done 

 

To display: At the product control panel, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu.

 

please note that the bdl file its the one that goes on the flashdrive

 

It will be a good idea to use a different print driver to see what the printer will do with that 

 

you can get new drivers from here 

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4157320

 

 

 

Although I am an HP employee, I am speaking for myself and not for HP.

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I was also getting the error Calibration error Color Plane Registration, code 54.14.00.

 

The symptoms were the magenta was out of alignment and it would not calibrate.

 

I could tell it was not the toner by disabling the cartridge check and swapping toners, printing the diagnostics page.

 

The fix for me was to clean the color plane registration sensor.  Not an easy task.

 

For removal see M750 service manual p.135.  Requires phillips head screwdriver and a custom bent paperclip to get the springs back on.  In the instructions I was able to remove the sensor without completely disconnecting the paper pickup assembly.  (Left 4 wires of the paper pickup assembly connected and just moved this out of the way.)

 

Once the sensor is off you'll notice two small windows on either side revealed by pushing some white tabs.  Mine had some toner on the sensors which was the issue.  Cleaned those, hooked it all back up and the diagnostics page looked good as new.

 

 

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