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‎07-05-2016 06:01 PM

HP Recommended
Product: HPENVY5540 all in one series
Operating System: Microsoft Windows 7 (32-bit)

i have looked through everywhere and cant find what your solution said scanner option etc for window 7

 

i need urgent scan docs to work asap wirelessly

 

please help asap

1 REPLY 1

‎07-05-2016 08:01 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:
http://support.hp.com/us-en/drivers/selfservice/hp-envy-5540-all-in-one-printer-series/5447939/model...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

How to Scan to Computer

Once you have installed the software:

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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