hp 4630 idle print problem

[Bri123]

I have an Imac computer and having problem printing from my hp4630.  its in the idle status. not sure how to get it out. was able to print from my imac before with same printer but not able to any more. my print and imac are about 5 months young.

help

[JERENDS]

Hello Bri123,

Welcome to the HP Support Forums!

I see that your Officejet 4630 will not print from your iMac. Usually the "idle" listing beside the printer means it is waiting for a print command, it is odd the 4630 is idle and can not print.

Deleting and adding the printer from the Printing and Scanning window (found in System Preferences) may be a good start. To do so, Mac OS X: How to reset the printing system is the document I recommend following.

Depending on the connection type, USB or Wireless, you will click the + button and add the printer back once deleted.

Let me know if you are able to print after that.

[Bri123]

i have deleted the printer now i am having a hard time adding it back. the printer cant be found so not sure how to add it back on my imac. i clicked the + sign to add the printer back but still having problems.

[JERENDS]

Since the printer is not being found when attempting to add it back the connection may need to be re-set. If using a USB connection, when at the add printer window, remove and re-connect the USB cable.

If using the wireless connection, go to your Applications folder> HP> Device Utilities and then double click on HP Setup Assistant. Once the Printer Assistant is open you will be asked to configure the printer again for its wireless.

This YouTube video should help:

Let me know if this helps, if it does not please reply back with the Operating System version installed on the Mac. 🙂