hp 8610 printer

[bluenun458]

I am getting an error on my printer that says the memory device is corrupted non responsive memory device and it wont x out when I try to see the icons. I hafve no device connected to the printer.

[Rainbow23]

@bluenun458,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you get an error message "the memory device is corrupted" on your HP Officejet Pro 8610 e-All-in-One Printer.

This issue could occur if there is a flash drive inserted in the printer which could be corrupted.

Hence, check and remove the flash drive from the printer and see if the error goes away.

If the issue persists, then please follow the steps provided below to restore the printer to the original factory settings:

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2. Touch Tools.

3. Touch Restore Factory Defaults, and then touch Yes. A message appears stating that the printer defaults have been restored.

4. Touch OK.

Let me know how that works.
 

I hope you have a good day ahead.