hp Deskjet 2520 tri-color cartridge problem

[smartupal]

After each print my printer shows an error that tri color is damaged Like this message. but my cartridge has 70% ink.please help me.

[Drakster]

Hi @smartupal,

Welcome to the HP Support Forums!

I see that you're receiving an error message that the tri-color cartridge is damaged. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

I understand the frustration you're experiencing. It sounds like the cartridge is dirty or defective.

If you have a defective ink cartridge, it might be under warranty. To check the warranty on your ink supplies, go tohp.com/go/learnaboutsupplies, select your country/region, and then review the limited warranty information for your supplies. 

To determine if the cartridge is the problem, I would use this guide:

• HP Deskjet Printers - Blinking Lights

If the issue persists and the cartridge is out of warranty, you could try the solution offered in the video below.  Please use at your own discretion.

Video: 7 Ways to Clean Blocked Clogged Ink Cartridges

If you completed all the preceding steps and your product still has an issue, service the product. 

Contacting HP for service in all countries/regions except Asia Pacific.
First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair.
Repair fees might apply for out-of-warranty printers.
What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number
Case number and phone number appear.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!