• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My machine will display this error at startup, i check the cleaning kit and ITB and everything seems to be ok. Any ideas guys?? Thanks

3 REPLIES 3
HP Recommended
  1. Reseat the cleaning blade, and ITB.

  2. Defeat the Toner Bottle flag and run without a Cleaning Blade to determine if the blade is causing the motor to stop or not.

  3. Remove ITB and verify that it rotates freely.

  4. Remove back and right side skins, and cover over the ITB motor - verify that the ITB drive assembly rotates freely. Verify that the ITB motor pinion is located correctly on the motor shaft (aligned with the second gear in the train).

  5. Remove the Image Transfer Roller, and pull the white gear off of the end of it. Verify that the drive train for this roller moves freely by removing the ITB, the HVPS, and turning the registration motor by hand while watching the gear train to the T2 roller for binding.

  6. Verify signal connectors between the ITB motor and DC Controller, particularly the FFC between the Process-driver and the DC controller.

  7. Check connector on lower right hand side (nearest 2 capacitors) for a solid connection. This connector goes to the HVPS.

  8. Replace the motor assembly.

  9. Replace the DC Controller.

  10. Replace the Image Drum Drive PCB Board

     

**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended

HI

 

59.A0 Error is related to ITB motor rotation error.

 

Following are the steps :

 

1)If turning the printer off and on again does not resolve the 59.00 or 59.A0 error Partially remove the ITB.

2)Turn the fly wheel on the right side to check the itb for damage and correct movement.

3)Reset the ITB and raise the green lever.

4)Use the hardware daignostic test and test for ITB motor for correct functionality.

 

Thanks

Neha Sinha

 

HP Recommended

Hello,

 

The following list offers possible solutions to your printer issue.

 

1. Reseat the cleaning blade, and ITB.

2. Defeat the Toner Bottle flag and run without a Cleaning Blade to determine if the blade is causing the motor to stop or not.

3. Remove ITB and verify that it rotates freely.

4. Remove back and right side skins, and cover over the ITB motor - verify that the ITB drive assembly rotates freely. Verify that the ITB motor pinion is located correctly on the motor shaft (aligned with the second gear in the train).

5. Remove the Image Transfer Roller, and pull the white gear off of the end of it. Verify that the drive train for this roller moves freely by removing the ITB, the HVPS, and turning the registration motor by hand while watching the gear train to the T2 roller for binding.

6. Verify signal connectors between the ITB motor and DC Controller, particularly the FFC between the Process-driver and the DC controller.

7. Check connector on lower right hand side (nearest 2 capacitors) for a solid connection. This connector goes to the HVPS.

8. Replace the motor assembly.

9. Replace the DC Controller.

10. Replace the Image Drum Drive PCB Board

 

I work for HP

 

Say Thanks by clicking the Kudos Star on your left.

 

Regards,

Sohail

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.