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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-14-2016 02:40 AM

HP Recommended
Product: hp deskjet 2542
Operating System: Microsoft Windows Vista

all lights are flashing on my printer including the error light.  I have turned off the printer and unplugged the power cord to reset, but it did not remove the error.  Now what?

 

1 REPLY 1

‎07-14-2016 11:48 AM

HP Recommended

Hey @rach0228,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with blinking lights on your Deskjet 2542 All-in-One Printer. I can help you with that.


To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot blinking lights on your printer.

 

If after following the above you are still unable to stop the blinking, the printer needs to be replaced. You can contact HP Support by clicking on this link and filling out the form at the bottom to discuss options based on your warranty.

 

Please let me know the results after following the above. If you are able to resolve your issue, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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