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- Re: hp laserjet 1536dnf mfp wia scanner driver for windows 7

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04-10-2013 07:26 AM
I cannot scan with my HP Laserjet 1536 all-in-one printer. when i try to, it tells me i need a WIA driver to use the device and to install it from the disk that came with the printer. I have installed the software from the disk and it prints fine, but won't scan. This only happens on one of my computers, i was able to scan with an older PC and a MAC.
04-11-2013
07:38 AM
- last edited on
05-12-2015
04:31 PM
by
Omar-E
Sorry that you are having this problem with scanning. You can try to run the print and scan doctor and check the results.
Here is a link for that.
http://support.hp.com/us-en/document/c03286146
Here is another link that will assist you downloading the full feature software from the website.
Choose your operating system. Click on NEXT. Then choose the FULL FEATURE software and driver.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
07-18-2013 07:39 AM
@shahzaman, I will be glad to assist you with this problem.
Here is a link that will help you download the FULL FEATURE drivers and software.
Let me know if this helps.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
06-20-2014 08:52 AM
Welcome to the HP Forums Azazy2012,
I see by your post that you need the WIA drivers.
I can help you with this issue.
Windows Image Acquisition is a Microsoft driver for programming interface that enables graphics software to communicate with imaging hardware such as scanners. Windows Image Acquisition (WIA).
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided a document to stop and start the Windows Image Acquisition to see if we can resolve this issue.
Windows Image Acquisition (WIA) service.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
