hp officejet 4500 g510n z scan nog working windows 11

[SiebeDom]

Hello,

I have a laptop that is connected to a HP Officejet 4500 G510n.
Recently an upgrade from Windows 10 to 11 was done.
Since then the scanner isn't working anymore.

To be more specific: scanning an image with the Windows scanner app is not working

I ran the HP Print and Scan Docter (5.6.3) and that solved the problem.

It is to say: the Windows scanner app still isn't working.

The HP scanner app is.

I used to use the HP solution center to access the HP scanner app. 

Unfortunatly this also doesn't work in Windows 11.

I found this topic to start the HP scanner app directly:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Solution-Center-no-longer-working/td...

In short: go to directory: C:\Program Files (x86)\HP\Digital Imaging\bin\ and open hpiscnapp.exe 

The best solution would be that a Windows 11 driver would be made available for the HP Officejet 4500 G510n printer/scanner

"HP COMMUNITY TEAM NOTE"

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[ferRX]

Hi @SiebeDom 

..,.,.,.,.

Try with the software download from the next link:

• >> Officejet 4500 / G510 – driver software – Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[SiebeDom]

Hi FerRx,

I saw you answer in this topic as well:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/scanner-not-working-hp-HP-Officejet-450...

I won't download a driver from another website other than the HP website.