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- hp photosmart c5280 problem in windows 10

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08-28-2015 05:30 PM
I recently upgraded to windows 10. Still want to use my hp photosmart c5280 CD/DVD printing feature, but it is absent from HP Solution Center when I installed the software that I downloaded from hp site. I installed the one for windows 10. Is there a way to solve this issue?
08-31-2015 02:42 PM
Hi Edgar6,
Welcome to the HP Forums.
I see that you would like to be able to print on cd/dvds on your printer.
If you havn't already, try the HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver.
If this is the same driver/software bundle that you already have in use, I would suggest contacting HP's Technical Support to see about further options for you. , : click here.
Thanks for your time.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
09-02-2015 05:09 AM - edited 09-02-2015 05:56 AM
Thank you, Waterboy71, for your reply, as I did not received it instantly I thought it would never happen. I do believe that you and all HP staff does everything your best, but sometimes things are not very pleasing. For me now everything works fine (had to figure out it myself). For others that want this particular printer to work with Windows 10 (including Print on CD/DVD function) you have to install HP Photosmart Essential 3.5 that is NOT inscluded in Windows 10 boudle posted above (it is indeed about the same I used previously), withot this feature printing on cd/dvd won't be possible. I am really sory to say that I am not impressed with software for hp photosmart c5280, because it is really buggy, tried to use it with Windows 7 laptop and Windows XP workstation (in the last case it was working under any expectations) with appropriate drivers. I am not going to write how to install Windows 7 drivers on Windows 10 as it may be too fussy for end users (if you are passionate about this idea, try figure it out!) not to mention I did write it previously on the forum, but hitting Post button everythig disappeared (seems HP site is also not perfect as most things created by humans).
Though for the serious part of this post, my proposial to you and HP staff would be to advise those developing software to actually test it on various computers before publishing it online.
11-03-2015 04:55 PM
I am having issues with my c5280 hp printer as well. I have spent days reinstalling drivers, troubleshooting with the site problem solving options with no luck. I was able to stock up on ink for this printer last years so I dont want to switch to a newer model.
I even tried buying a new usb cable since it said it wasnt hooked up. what is going on lately with printer the port works fine with my wireless mouse?
