hp psc 2175 all-in-one

[josh9]

Hi,

  ive uninstalled my printer & I cant reinstall it because the plug in the back was taken out,I plugged back in the back of my printer,I deleted to try & reinstall it & im having no luck at all,can you help me in reinstalling this old printer ive had for a good while,its driving me crazy to try & fix it myself,your help with this matter would be greatly appreciated very much. thank you.

                                                                                      Thanks,

                                                                                      Josh Combs

[DavidSMP]

Hi@josh9,

Thanks for reaching out to the HP community. A very good day to you.  I understand that you require assistance regarding installing the printer on your computer. It will be a delight to help you. 

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Spectacular troubleshooting, superb description and splendid analysis of the issue before posting. Kudos to you for that.  You are a valued Hp customer and I take it as a privilege to share this platform with you.

For better clarity and to assist you better I would require more information regarding this.

• Is the printer powering up?
• Please let me know what operating system is installed on the computer to assist you here?
• If it is windows, then please let me know if it is Windows 7, 8.1 or 10 and if it is 64 bit or 32 bit.
• Is it a wired, wireless or USB connection?
• Are you able to make copies directly from the printer if has a copier?

For now please try these steps if the operating system on the computer is a Windows Operating system and the printer is powering on and working.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 

Then please install the full feature software from this link: http://support.hp.com/lamerica_nsc_carib-en/drivers/selfservice/HP-PSC-2100-All-in-One-Printer-serie... please select the correct operating system and follow the on-screen instructions on the screen.

Please keep me posted. I will keep a watch for your reply.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.   Please reach out for any issues and I'll be there to assist you. 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead.